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Your frontline.
Your systems.
One conversation.

Workers speak or type. Tandm understands what they need and routes the right information to or from the systems your company already uses.

See Tandm at work Explore frontline safety
  • ISO/IEC 27001:2022 certified
  • SOC 2 Type 2

Spoken Operations

Report what happened. Ask for what you need. Route it to the right place. One conversational layer between frontline teams and the systems behind the work.

TandmFrontline conversation
Connected to approved company sources
Hazard reportVoiceText
Operator
There’s a hydraulic leak under Pump 4.
Tandm
Is the pump isolated, and is anyone exposed to the leak?
Operator
Isolated and tagged. No one is exposed.
Speak or type a reply
Structured recordReady to review
Hazard report
TypeHydraulic fluid leak
AssetPump 4
Immediate controlIsolated and tagged
ExposureNo one exposed
Worker confirmation requiredNothing is committed in their name until they confirm.
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The gap

The software stack grew. The interface at the point of work did not get simpler.

Enterprise systems were built around fields, forms, permissions and menus.

The frontline was expected to translate the work into the system — and find the right system when an answer was needed.

Tandm reverses that. One human conversation sits between the people doing the work and the systems behind it.

Spoken Operations

Operations conducted through natural conversation, without navigating the systems behind the work.

One conversational layer

Report. Ask. Route.

Three jobs explain the platform. They are not three products — and the worker never needs to know which system sits behind the task.

01 · Report

The account starts with the person who was there.

A worker explains what happened. Tandm asks for missing details, structures the record and shows it back before it is committed.

Guided capture. No form for the worker.
New safety reportListening
Tell me what happened.

Speak or type in the language that works for you.

Worker

There is a loose handrail on the north platform by the stairs.

Is the area isolated, and is anyone currently at risk?
Hazard reportReady to review
LocationNorth platform
HazardLoose handrail
Immediate actionArea isolated
Completed account shown back✓Worker confirms before commit
02 · Ask

Ask for the answer without finding the application.

Tandm retrieves the relevant approved procedure, instruction or operational record and returns a usable answer with its source made clear.

Approved information, closer to the moment of need.
One conversation across the systems behind the work
How do I lock out this conveyor?
Approved answer

Conveyor C-12 isolation

Use the local stop, open the main isolator and apply your personal lock. Verify zero energy before removing the guard.

1Stop at the local control station
2Open and lock the main isolator
3Test for zero energy
Approved work instruction · Revision 12Source and currency shown with the answer
Answer returned in a form the worker can use
03 · Route

Get the information or request to the right place.

Tandm understands the intent behind the exchange and sends it to the appropriate existing system or workflow.

The systems stay. The frontline experience changes.
Frontline request
Safety workflow
Maintenance workflow
Operations workflow
Intent: maintenance request. Location, timing and context routed with the exchange.
Frontline safety

The report should start where the work happened.

Hazards, incidents, observations and pre-task assessments through a natural conversation — spoken or typed, in the worker’s language.

Guided, not dictatedVoice or textConfirmed before committed
Safety observationPoint of work · Line 4
Conversation active
The access step is bent and moving when I put weight on it.
Is the equipment still in use, and have you restricted access?
It is stopped. I have barriered the step and told the shift lead.
This is what I understoodComplete account
HazardDamaged access step
LocationLine 4
StatusEquipment stopped
ControlAccess barriered
Review and confirm before recording
In the worker’s languageBusiness-ready record behind the scenes
Tandm asks what is missingNot a passive recorder
Trust by design

Trust is a product behaviour.

A worker hears or reads the completed account, corrects it if needed and confirms it before Tandm creates a record in their name.

  • Tandm reflects the worker’s account rather than inventing one.
  • Approved answers show their source and currency.
  • The exchange stays clear about what has — and has not — been committed.
“This is what I understood. Check it before I record it.”
Read-back

Loose handrail on the north platform. Area isolated. No one injured. Shift lead informed. Record will be routed to the safety workflow.

Make a correction
Confirm this account
Worker confirmedRecord committed
Works with what is already there

Keep the systems. Change the experience.

Tandm works alongside the systems your company already runs. It is the conversational layer — not a replacement system of record.

Frontline workerSpeak or type naturally
SupervisorAsk, report or route
One conversational layer
S
Safety systemsReports and assessments
P
Approved proceduresInstructions and guidance
O
Operational workflowsRequests and routing
Existing permissions, sources and workflows remain behind the conversation.
Buyer value

Better information. Faster action. Less friction.

The value is not another interface. It is making the technology already behind the business more usable at the frontline.

01

More timely, complete reporting.

Leaders hear sooner from the people who were there, with the missing details guided into the account.

02

Approved answers at the point of work.

Workers spend less time finding the application, procedure or person who holds the answer.

03

More value from existing technology.

Tandm improves frontline access without asking the business to begin a replacement programme.

Ideas for the work behind the work.

Practical thinking on frontline safety, information access and the systems supporting industrial work.

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One conversation between your frontline and the systems behind the work.

Bring one reporting or information-access problem. See how Tandm turns it into a simpler frontline experience.

Book a demo Explore the product

Voice or text. Report, ask and route. Your systems remain the systems of record.