New research The Frontline Reporting Index 2027: eight measures for the work behind a safety record. The Frontline Reporting Index 2027 is out. Read the framework
Tandm Book a demo
  1. Home
  2. About

About Tandm

The people doing the work know what happened.

We build Tandm to make the systems behind industrial work usable by the people doing it.

Company
Tandm Systems
What we build
One conversational layer between frontline teams and their systems
Certifications
ISO/IEC 27001:2022 certified
SOC 2 Type 2

What we believe

The worker knows what happened, in their own words and their own language, standing in front of the thing that went wrong. The systems behind the work were built around fields, forms and menus, and the worker was expected to translate.

Why it matters

When the translation breaks, reports arrive late, thin or written from memory, and a supervisor ends up recording somebody else’s account. When a worker needs information, it sits in a system they can’t reach from the job.

Tandm sits between the worker and those systems. The worker reports what happened and asks for what they need, by voice or text. Tandm guides the exchange and moves the information to or from the systems the company already runs.

How we build

What we hold the product to.

01

Simplicity

The worker deals with the task, not the architecture behind it.

02

Accessibility

Voice or text, across languages, roles and literacy levels.

03

Useful guidance

Tandm helps the worker reach the right answer or complete account. It does more than collect words.

04

Reliability

Information is routed accurately, and a worker confirms a record before it is committed.

05

Trust and security

Tandm is clear about what it knows, what it does and where information comes from. It does not invent an account on a worker’s behalf.

The name

People, AI and the systems a company runs, working in tandem. Spoken Operations: one conversational layer between frontline teams and the systems their company already runs.

Talk to us

Bring one reporting problem from one site.

We’ll show you how Tandm handles it, in your crew’s language, with the record landing in the system you already run.