New research The Frontline Reporting Index 2027: eight measures for the work behind a safety record. The Frontline Reporting Index 2027 is out. Read the framework
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How Tandm works

What happens between the job and the record

The worker talks and Tandm asks what’s missing while they’re still at the job. Your team gets a record it can act on.

Book a demo Questions we get asked

01The exchange

The form fills in while the worker talks.

The worker explains what happened, by voice or text. As they talk, Tandm fills in the fields the report needs and keeps count of what is still missing. Then it asks for those details, one at a time, while the worker is still at the job.

Where the form needs a classification, Tandm suggests one and the worker chooses. A field the worker hasn’t answered stays empty. Tandm doesn’t fill it with a guess.

Guided questions at the job. No form for the worker.

Incident reportListening
Worker

A forklift reversed out of aisle 4 and nearly hit someone walking past.

Tandm

Was anyone hurt? And was the reversing alarm working?

Worker

Nobody hurt. The alarm works, but it’s loud in there.

Tandm

The form asks for an event type. From what you’ve said, I’d suggest near miss. Use that, or choose another?

Incident reportDraft
What happened
Forklift reversed close to a pedestrian
Location
Aisle 4
Injury
None
Reversing alarm
Working
Contributing factor
Noise in the area
Event type
Worker to choose
5 of 5 details, 1 waiting for the worker
Fields fill as the worker talksThe counter shows what’s missingSuggestions wait for the worker

02The read-back

The worker checks the account before it goes into your system.

When the report is complete, Tandm reads it back. The worker hears or reads the whole account, corrects anything that is wrong, and confirms it. Nothing reaches your system until they do.

That is the record the worker puts their name to: their account, in their words, with the details the form needs.

Confirmed before committed.

“This is what I understood. Check it before I record it.”
Read-backA forklift reversed out of aisle 4 close to a pedestrian. Nobody was hurt. The reversing alarm works, but the area is loud. Event type: near miss, chosen by you.
Make a correctionConfirm this account
Worker confirmedWritten to the safety system

03In the worker’s language

Reporting in the language the crew speaks.

Workers speak or type in their own language, and Tandm answers in it. Nobody has to translate for a colleague so a report can be typed up.

Hazard reportPortuguês
Worker

Tem óleo no chão perto da bomba 4.

Tandm

Alguém escorregou? A área já foi isolada?

Hazard reportFrançais
Worker

Il manque un garde-corps sur la passerelle.

Tandm

Quelqu’un travaille-t-il sur la passerelle en ce moment ?

Hazard reportPolski
Worker

Wózek widłowy ma słabe hamulce.

Tandm

Czy wózek został wyłączony z użytku?

04Crews and contractors

Crews without phones. Contractors without logins.

Not everyone on site has a company phone or an account. A crew can share a tablet or a kiosk on site. A contractor can scan a QR code and report without setting up an account, in their own language.

Guest reportingNo login needed
Scan to report a hazard

Contractors and visitors on this site can report in their own language.

Contractor ES

Hay un andamio sin barandilla en el lado norte.

Tandm

¿Hay alguien trabajando en el andamio ahora?

05Pre-starts and inspections

Talk through the check. Keep your hands on the job.

Pre-start inspections and equipment logbooks, completed hands-free. Tandm takes each item in turn, records the answer and notes anything the operator flags, against the right piece of equipment.

Hands-free, item by item.

Pre-start checkForklift FL-07
Tyres and wheels
OK
Forks and chains
OK
Brakes
OK
Horn and reversing alarm
Alarm faint
Seat belt
OK
5 of 5 items, 1 flagged
Logged against FL-07Equipment logbook

06Ask

Approved answers, with the source shown.

Workers ask for a procedure, a work instruction or a page of an equipment manual in plain language. Tandm answers from your approved documents and shows which document and which revision the answer came from.

  • Answers come from documents you have approved
  • The source and revision are shown with the answer
  • Equipment manuals included
Approved answerSource shown
Technician

What do I check before restarting the compressor after a trip?

Compressor restart after a trip

  1. Confirm the trip cause is logged and cleared
  2. Check oil level and drain the separator
  3. Restart from the local panel and watch discharge pressure
Equipment manual, section 7.3Revision 4

07What your team receives

A structured record, in the system you already run.

The confirmed record arrives in your system with the detail the form asks for, and goes to the people who act on it through the workflows you already have there.

  1. At the job

    The worker explains what happened and answers Tandm’s follow-up questions, by voice or text.

  2. Before it is committed

    Tandm reads the account back. The worker corrects it if needed and confirms it.

  3. In your system

    The structured record is written into the system you already run. Nothing is migrated and nothing is replaced.

When a hazard needs a fix. A broken guard or a damaged step is a safety observation and a job for maintenance. See how one report reaches both.

Questions we get asked

What prospects ask on the first call.

Do workers need their own phone?

No. Crews can share a tablet or a kiosk on site.

Can contractors report without a login?

Yes. Your team gives them a QR code to scan, and they report without setting up an account.

Does Tandm replace our safety system?

No. It writes into the system you already run, and nothing is migrated.

Book a demo

Speak a report yourself, in whichever language you like.

Book a demo and bring a report your crews make every week. We’ll take it in your language and show you the record that comes out.

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