Operators and technicians
Reports from the plant floor and the control room, by voice or text.
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Heavy industry and process
Near misses on a process site, reported at the job.
On a chemicals, gases, cement or paper site, the small events are the early warning: a weeping flange, an alarm that keeps being reset, a hose in the wrong place. Tandm makes them quick to report, in the worker’s language, and writes the confirmed record into the system you already run.
- Covers
- Chemicals, gases, cement, and pulp and paper
- Reports
- Hazards, near misses, incidents, observations and inspections
- Who reports
- Operators, technicians and contractor crews
- Language
- Each worker in their own
What gets missed
Small events, large contractor crews, long shifts.
Process sites run around the clock, and much of the work during shutdowns and turnarounds is done by contractors who have no account on your systems and may not read the language your forms are written in.
A minor release dealt with on the spot is often never recorded. The detail matters later: which line, which valve, what was in it, who was nearby and what was done. When the report is written at the end of the shift, that detail is the first thing to go.
- Which line, which flange, what was in it
Enough to find it again and judge the risk.
- Who was nearby, and for how long
Exposure is the question everyone asks next.
- What was done before anyone arrived
The immediate control, in the words of the person who applied it.
How Tandm works here
Reported from the plant, while the detail is still there.
- The operator or contractor explains what they saw, by voice or text, at the job.
- Tandm asks for what the form needs: the location, the substance, the exposure and the action taken.
- The account is read back and confirmed, then written into your safety system.
Operator
There’s a slow drip from the flange on the transfer line by tank 6.
Tandm
Do you know what’s in the line? Is anyone working near it?
Operator
It’s the caustic line. I’ve barriered it off and called the shift supervisor.
- Type
- Loss of containment, minor
- Location
- Transfer line, tank 6
- Substance
- Caustic
- Action
- Area barriered, supervisor called
Confirmed by the workerWritten to your safety system.
Who does the reporting
Everyone on site, in their own language.
Contractors on shutdowns
A QR code lets contractor crews report without an account.
Crews in several languages
Each worker reports in their own language.
Inspection rounds
Pre-start inspections and equipment logbooks, completed hands-free.
Questions we get asked
Before a pilot.
Can contractors report without an account?
Yes. They scan a QR code your team gives them and report without setting up an account.
Can operators ask for a procedure as well as report?
Yes. Tandm answers from your approved procedures and shows the source and revision with the answer.
Does Tandm replace our safety system?
No. The record goes into the system you already run, and nothing is migrated.
Read: Why near misses are underreported, and what improves reporting
Next step
Count the hours, then see it on your own reports.
The business case page works out what reporting takes from your crews, from your own numbers. The demo takes a report from your site in your crew’s language.